How it works

For buyers

1. Compare. Pick a category and sort by price, rating or delivery time. Several sellers usually list the same service, so you are choosing rather than accepting.
2. Order. Tell the seller what you need. Your card is charged, but the money goes to us, not to them.
3. Talk. If you linked Discord, our bot opens a private channel with your seller. If you did not, you message them in the order thread on this site.
4. Confirm. When the seller marks the order delivered, check the work. If it is right, confirm it. If it is not, open a dispute before confirming.
5. Review. Completed orders can be reviewed once, by the buyer, and that review shows on the seller's storefront.

If you take no action for 72 hours after a seller marks the order delivered, it auto-confirms. Open a dispute before that window closes if something is wrong.

For sellers

1. Apply. Seller accounts are approved by staff — nobody grants themselves a storefront.
2. Onboard with Stripe. You get paid through your own Stripe account, which you set up once.
3. List. Your prices, your delivery times, your description.
4. Fulfil. Claim queued orders or take direct bookings, then mark them delivered.
5. Get paid. We take 10% commission, or 5% on buyers who came through your own referral link. Payouts release 7 days after an order completes.

Why the hold?

The 7-day hold after completion is a chargeback buffer. Card disputes usually surface within a few days, and holding the funds that long means a fraudulent buyer cannot leave a seller out of pocket. It is the cost of the guarantee that makes buyers comfortable ordering from a seller they have never met.

Read our safety notes before your first order, especially if you are buying gold.